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Frequently Asked Questions

You have questions… and WE have answers!

How to operate the Repel umbrella?

To open, simply press the up arrow. The umbrella will instantly open — ideal for one-handed operation. To close, press the down button and push the top of the umbrella down. The umbrella will automatically fold.

Does the Repel umbrella block the sun?

While our umbrellas are perfect for rain and wind, they also work during sunny days. The waterproof coating on the compact umbrella’s canopy resists the sun’s harsh UV rays. Confidently use our umbrella outdoors, knowing you’re protected.

Does the Repel umbrella hold up in high winds?

With our windproof travel umbrella, you’ll never have to worry when the forecast calls for strong winds. The double-vented canopy allows air and wind to flow through without bending or breaking. In addition, the heavy-duty, resin-reinforced fiberglass ribs flex during high winds for added security.

How do I contact Customer Support?

You can contact us by visiting our Contact Us page, emailing us at support@upperechelonproducts.com, or calling us at (737) 270-7661. Our phone line is available daily from 8 AM to 8 PM CST.

Email: support@upperechelonproducts.com

Phone: +1 737-270-7661