Privacy
Your information, handled with care
This Privacy Policy explains how Repel Umbrella collects, uses, stores, and protects your information when you shop with us or browse our store.
We collect the information needed to process orders, support returns, improve the shopping experience, and send marketing emails only when applicable and permitted.
What we do with your information
When you purchase something from our store, we collect the personal information you provide as part of the buying and selling process, such as your name, address, and email address.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.
Email marketing, if applicable, may include emails about our store, new products, and other updates, with your permission.
Consent
How consent is provided
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
How to withdraw consent
If you opt in and later change your mind, you may withdraw consent for us to contact you or continue collecting, using, or disclosing your information at any time.
Contact us at support@upperechelonproducts.com or by mail at Repel Umbrella, 1620 E Riverside Dr., Austin, Texas, US 78741.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Shopify and payment security
Our store is hosted on Shopify Inc. Shopify provides the online ecommerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and application. Shopify stores data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Purchase transaction data is stored only as long as necessary to complete the transaction. After completion, transaction information is deleted.
Third-party services
Third-party providers used by us will generally collect, use, and disclose your information only to the extent necessary to perform their services.
Certain providers, such as payment gateways and payment transaction processors, have their own privacy policies. We recommend reviewing those policies to understand how your information is handled.
Links to other websites
When you click links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to help ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. No method of transmission over the Internet or electronic storage is 100% secure, but we follow PCI-DSS requirements and additional generally accepted industry standards.
Cookies we use
Below is a list of cookies used by our store so you can choose whether to opt out.
- _session_id: Unique token, sessional. Allows Shopify to store session information such as referrer and landing page.
- _shopify_visit: No data held, persistent for 30 minutes from the last visit. Used by Shopify’s internal stats tracker.
- _shopify_uniq: No data held, expires midnight of the next day. Counts visits by a single customer.
- cart: Unique token, persistent for 2 weeks. Stores information about cart contents.
- _secure_session_id: Unique token, sessional.
- storefront_digest: Unique token, indefinite. Used to determine visitor access if the shop has a password.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon posting.
If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners.
Questions and contact information
To access, correct, amend, or delete personal information we have about you, register a complaint, or request more information, contact our Privacy Compliance Officer.
Email:
support@upperechelonproducts.com
Mail: Repel Umbrella, Re: Privacy Compliance Officer, 1620 E Riverside Dr., Austin, Texas, US 78741
